Outsourcing: Do You Need a System, a Professional, Or Both?

By Bryan Miles, CEO and Co-Founder of BELAY

If there’s one constant in the world of church management, it’s that budgets are tight. In all my years of working with churches, I’ve never met a pastor who said they had all the resources they needed to fulfill their mission.

And still, congregations find a way. In fact, I don’t think there’s a field of professionals more resourceful than the ministry. Doing more with less is a minor miracle that church leaders work every single day. And although volunteers are the backbone of that miracle-working, much of a church’s heavy lifting still requires paid help.

Thankfully, the digital age is providing some new solutions for organizations that don’t have the resources to take on full-time help. And while “outsourcing” might sound like a dirty word to many people, it doesn’t have to be a bad thing.

Nowadays, outsourcing can include enlisting the help of a management system, like eSPACE. Applications like eSPACE aren’t meant to replace ministry members. They’re tools to help your existing staff work more effectively. By leveraging these solutions, church stewards can simply make better use of the (limited) resources they currently have.

These types of platforms can be the saving grace of churches who only need to streamline and optimize their existing processes. When your team’s primary hurdle is staying organized and managing tasks, these systems can be the difference between the red and the black.

Are you losing track of routine maintenance schedules? Are you missing bill payments, or tax deadlines? Did you mistakenly double-book a conference room for an important event?

Those types of complications can be easily overcome by equipping your existing team with better tools. Some situations, however, call for more hands on deck.

It’s important to keep in mind that those systems still require oversight to make sure information is being entered in frequently and accurately. So, if your current team is too swamped to even stay on top of the systems, you’ll need to bring in outside help.

Here, too, technology is helping congregations overcome financial barriers. Businesses like BELAY are offering, contracted, virtual services that are done remotely, and can be scaled to a church’s unique budget and needs. Services like virtual personal assistants and virtual bookkeepers can help a ministry stay ahead of challenges and better serve its congregation; all without having to commit large portions of a tight budget.

These two solutions aren’t mutually exclusive, either. Online management systems, combined with live virtual support is often an ideal solution for churches with the resources (and headaches) necessary. Online platforms like eSPACE actually help remote professionals better serve their clients by organizing processes and streamlining communications.

One last thing to keep in mind is that these solutions don’t require dire straits to be worthwhile. In reality, your ministry will be better served by adopting these measures during periods of growth and plenty, rather than periods of crisis.

By doing so, you can help maintain your church’s upward trajectory, and also safeguard against future hardships. As they say, make hay while the sun is shining…

You didn’t join the ministry to worry about cash reserves and HVAC repair. But, unfortunately, those things are part of your church’s service to God and its community.

You can’t make them disappear, but you can at least make them easier.

Let me know how you outsource. You can find me on Twitter or FaceBook.

Bryan Miles is the CEO & Co-Founder of BELAY Solutions, a company whose mission is to glorify God by providing solutions that equip our clients with the confidence to climb higher. In 2010, he and his wife, Shannon Miles, formed Miles Advisory Group (MAG) to provide virtual support to busy leaders. They eventually expanded their virtual assistant model to include bookkeeping, copywriting, and web support services. In January 2017, they combined all their services under one name – BELAY. This name is significant to their leaders because of its meaning: To belay is to provide the support a climber needs to ascend…And that is precisely what they do for their clients. Bryan has a passion for coaching leaders on how to grow their business by trusting in virtual teams and enhancing company culture. 

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