Engage Your Facility

Engage is an interesting word, and it has a number of meanings and connotations. For example:

  1. Engage is the root word for the time period between the decision to marry and the ceremony.
  2. Engage can relate to getting involved with an activity or conversation.
  3. Engage can describe someone engrossed in something.

In the world of church facility management and stewardship, engage has a place in all of the above, but it has another meaning, or at least a subset of a meaning. As I ponder this, it is actually a component of #2 above…the “activity” portion, but with a slight twist. Let me explain.

In the physical and mechanical world, systems have to be “engaged” in order for them to function. There must be a trigger or definitive action to cause the desired reaction. Basically a “cause and effect” or “action and reaction.”

When I flip a light switch (assuming the wires are properly connected and the light bulb is operational), the light turns on. The light fixture is engaged by the switch. I move the temperature dial on the thermostat, and the temperature in the space changes accordingly. I turn a key in a door, and the door locks or unlocks. It is engaged to a state of locked or unlocked.

That is how mechanical devices work. They must be engaged in order for them to operate. The trigger for engagement is what fascinates me.

My first car was primarily made of metal and rubber (I know, I am dating myself). Today, vehicles have over 100 microprocessors. These sensors and mini-computers are the new trigger to engage many of the safety features of newer models. For example, moisture on the windshield is now the trigger to engage the wipers. The sensors in the front grill are the trigger to engage the braking of the cruise control as I get too close to the vehicle in front of me. Putting the vehicle in reverse is the trigger to engage the “back-up camera.”

Get my point?

The same is now true with our ministry facilities. The world of IoT (Internet of Things) is growing at a rapid pace. This new interconnection of technology is what I described above in our cars. It is what allows your mobile device to engage other systems such as your home security camera, thermostat and Amazon Echo. This is not a Star Trek futuristic fantasy – we are living it right now. And it is not just at the consumer or “home” level. It is happening in commercial buildings at an exponential rate.

WHY?

Efficiency and convenience. That is why. Why have humans doing mundane tasks that can be automated? This is not about being lazy or reinforcing “First World” problems. This is being driven by a desire for people to do the things that only they can do – and automate (engage) the rest.

Think about these examples:

  • How many hours a week does your facility team spend adjusting thermostats (or Building Automation System)?
  • How many hours are spent locking and unlocking doors for events?
  • Are you entering event data in one system, then re-entering that same data in your Building Automation System or Door Access System (or BOTH)?
  • Does your communications team have to take that same information and re-enter it in yet another system?

Lord have mercy! Is that really the best use of the resources (human resources in this case) that God has entrusted to us? I have worked with dozens of churches that spend 8-10 hours a week in double entry of event data in multiple systems. Let’s assume that you pay them $18/hr and they invest ten hours a week performing dual entry or “engaging” systems manually (i.e. adjusting thermostats). That is $180 a week, or $9,360 a year. REALLY?!?!

What other intentional things could those resources be doing for those 520 hours in a year? We see so many churches with massive deferred maintenance issues. Could some of the deferred maintenance be mitigated by allocating an additional 520 hours a year to the general maintenance and upkeep of our facilities?

I think so.

Think about what other means you can incorporate to ENGAGE your facility systems, and, in turn, ENGAGE your facility team in activities that have long-term impact.

That is called Stewardship.


Setting Goals For Your Church Facility

2018 is in the books. Chapter Closed.

2019 is just getting started…we have the whole year in front of us.

Like many of you, I set personal and professional goals for 2019. I have been in the habit of setting goals (not resolutions) at the start of every year.

WHY???

In a recent series of blog posts by Rick Warren, he provides some great insight on WHY:

  1. You need to set goals because it is a spiritual responsibility – If you don’t have goals for your life, you have already decided to let other people run your life. When you don’t decide in advance what’s important, you’re letting other people decide.
  2. You need to set goals because they are statements of faith – If you’re a believer in Jesus Christ and you set a goal, you’re saying, “I believe that God wants me to accomplish this by this time. This is what I believe God is going to do in my life.” Goals aren’t just a statement of faith. They stretch your faith. The bigger your goal, the more your faith will be stretched. And that pleases God.
  3. You need to set goals because they focus your energy – Focus is the key to an effective life. If you spread your energy out and diffuse it over a whole bunch of things, you’ll make no impact at all. But if you focus your life, it’s going to be powerful, and it will change the world.

So…let me challenge you.  Have you set personal goals? Professional goals? GREAT!

What about goals for your Church Facility…your Facility Stewardship?  Not yet??? Well then, now is the perfect time to do so. I love “SO THAT” statements. You are setting this goal, and you want there to be a solution. It allows me to put a “cause” and an “effect” in place.  Think about examples such as:

  1. We will reduce energy consumption by [X]% by [X] date SO THAT…we can save the church money and reallocate to capital reserves.
  2. We will find ways to automate basic tasks like locking/unlocking doors, engaging HVAC systems, etc by [X] date SO THAT I can concentrate more of my time on general maintenance and management of the major systems.
  3. We will raise the standard of “clean” for our facility from a “Motel 6” level to a “Hilton” SO THAT we make the very best first impression to our guests.
  4. ?????????

You get the point…we have to set goals.  We owe it to our church…and to God (If you believe in Facility Stewardship) to set goals for your facility.

Share with us some of your goals in the comments below.

ONWARD! 

The Simple Church (Scheduler)

 

Did you know that between 60-75% of all churches in America average less than 200 people on a weekend? That is over 210,000 churches!!!

Do you want to venture a guess as to how many of those churches have facilities that they use on a regular basis? Yeah…me either, but I would venture to say that it is at least 75% (if not more). That is almost 160,000 churches.

Given these statistics and Cool Solutions Group’s passion to serve churches of all sizes, we are so excited to announce the release of the SIMPLE SCHEDULER.

This new facility and event scheduling software is the ideal tool for churches with smaller facilities who just need a “simple” scheduling tool, but need more than Outlook, Google Calendar or paper/pencil can offer.

Here are some of the features of SIMPLE SCHEDULER:

  • Can schedule up to 25 rooms
  • Real time conflict checking and resolution
  • Schedule tables, chairs, projectors and other resources for your event
  • Website calendar integration
  • Simple reporting
  • Simple custom forms
  • In-app communication
  • Event Approval process
  • API to integrate with other ChMS platforms
  • UNLIMITED USERS

All this…and only $25/month.  REALLY?!?! That’s right – you heard us right.  Only $25 a month with no long term contracts.

Do we have your attention? Click HERE and start your free 14 day trial.  We will be right here to help you get started.

Event Registration and Ticketing

One of the key factors of Facility Stewardship is the utilization of a facility. Our facilities are of little merit if they are not used to further the vision and mission of our churches and organizations. Buildings are designed and built to fulfill a purpose…which must be to accommodate effective and intentional ministry. If that is not so, then why have a facility? That is the primary reason we developed eSPACE

A component of effective facility usage is scheduling and managing events…and allowing people to register for events. To that end, we are so excited to announce the release of the eSPACE Event Registration tool as part of the Event Management component of eSPACE.  Some of the features include:

  1. Event Registration
  2. Website Integration with Full Customization of Event Forms/Templates
  3. Multiple Venue Process and Workflow
  4. “Wait List” Capability
  5. Multiple Tiers of Ticketing, including FREE and Paid
  6. Check-in using Tickets
  7. Payment Processing of Event Registration Fees
  8. Ability to Sell Products as Part of an Event Registration (i.e. Books, T-shirts, CD’s, etc.)

To learn more, check out this introductory video and contact us to see how our full suite of Facility Management services and products can help you be more efficient, effective and intentional!

Facing the Inevitable: Capital Reserve Planning – WEBINAR

There are 3 irrefutable facts that every church must face if you own a facility:

  1. All buildings deteriorate at a rate of 1-4% per year
  2. As such, nearly every physical component of your facility will be replaced or have a major overhaul
  3. All of the above will require dollars

So the big question is…how much money will be needed?

Join us for an informative and fun session to explore:

  • What are Capital Reserves?
  • How does “Life Cycle” factor into Capital Reserve Planning?
  • How much money needs to be allocated?
  • What are some practical ways to get started?

Register today HERE.

The “SMART” Church

For the past decade, the term “smart” has been used to identify devices and physical environments that have incorporated technology to produce integration, inter-connectivity and system processing that does not rely solely on human interaction.

  • SMART Phone
  • SMART House
  • SMART Building
  • SMART Car

Well…Cool Solutions Group and eSPACE have a new term that is not a fad or a “Star Trek” kind of futuristic fantasy. Ready…

SMART CHURCH 

That’s right…your church building can now be SMART.  What does that even mean?!?! How can an inanimate object be smart?  It is like the Scarecrow…it does not have a brain…or does it? With the newly release FACILITeSPACE module to the eSPACE suite of Facility Management software applications, we have given your church building a brain…well sort of. While we cannot literally give your facility any gray matter, we have just released the next best thing.

FACILITeSPACE is the ONLY application that allows your church to integrate your event/facility scheduling software to many of your major building systems:

  1. COOLSPACE – HVAC integration with Building Automation and WiFi thermostats
  2. SECURESPACE – Door access controls
  3. INFOSPACE – Comprehensive system to integrate with your digital signage and digital room signage
  4. TECHSPACE – Coming Soon! – Will provide integration and alerts with early detection sensors (think water leak detection, overheated electrical panels and devices, humidity control, IT closet temperature….get the point…and turn on projectors and TV’s when an even it scheduled – WOW!)
  5. BRIGHTSPACE – Coming Soon! – Integration to lighting throughout your facility

Imagine…you schedule your event in eSPACE (or one of our integration partners) and it:

  • Turns the HVAC on in time for the event and then turns it off after the event
  • Unlocks/Locks whatever doors you need access (that have digital controls) for that event
  • Lists the schedule and other event data on the digital signage through your building
  • Displays the events on the digital door sign
  • Turns on the TV or Projector for the event
  • Turns on and off the needed lights for the event
  • Alerts your facility team and appropriate vendors if there is a significant issue

This is not a fairy tale…this is the world of IoT (Internet of Things) and the future is NOW.

Contact our team for more information and let the OPERATIONAL EFFICIENCIES BEGIN!

What to learn more?  Join us for an informational Webinar on Thursday, December 6, 2018, at 2:00pm EST.  Sign up HERE to join this Free webinar.

 

Early Christmas Gift for All Churches

Does your church have a facility? Then here is a GIFT for you! I know we still have several weeks before Christmas, but this is an early gift you will want to unwrap sooner rather than later.

Church facility management is the responsibility of all churches…any size…everywhere…all denominations…all colors…all styles. Get my point?!?!

That is why Cool Solutions Group developed and released Church Facility Management Solutions (CFMS) as a completely FREE online membership community. The data provided…the content…the resources…the webinars…the access to other church professionals…the access to vendors and the like is our GIFT TO YOU!

If you have not already checked it out, your FREE CFMS membership provides you with:

  1. Weekly Information sent directly to you to help you be proactive and intentional with the care of your facility.
  2. Online Community so that you can get input and feedback from hundreds of other church and facility leaders.
  3. Monthly Webinars by industry professionals who provide relevant information and resources for your church facility management.
  4. Vetted Vendors will put a list of qualified vendors at your fingertips with the assurance that they have been pre-qualified by our team…and they do not pay to be on this list.
  5. Free Resources are developed and made available to members including worksheets, forms, policy docs, job descriptions, etc.
  6. Availability to Consulting and Training Services.

Join us TODAY completely FREE!

Regardless of your church size, you need to be thinking about the best use and management of your facilities. There is no better place than this community. It offers the best of church facility expertise along with peer learning. You should not be without this resource!

Thom S. Rainer, President and CEO

LifeWay Christian Resources

Church Answers

We Focus On Your Facility…

…so you can focus on your mission.

That is more than just a tagline for our team.  This WHO we are.  It is WHY we do what we do. That is HOW we do what we do.

I am yet to find a pastor that went to seminary with the primary reason of focusing their energies, time and ministry on a building. I know a few Business Administrators and Executive Pastor’s that have previous experience in the world of the built environment…but that is not WHY they got into vocational ministry.

And yet…how many churches in America could continue to function without a facility? I dare say that every church…the body of believers…in North America relies on a facility in some form or fashion.  This reliance may be on a physical structure that they assemble in to worship, educate, disciple and/or meet the needs of others.  If you are a “home-based” church, you are reliant on a house or similar.  If you are 100% internet based, your church is still reliant on a facility to host your servers…to produce video and audio content.

I get it…the “church” is NOT a building.  I preach that at every speaking engagement and project we serve on.  The building will never save a soul.  It will never disciple a Christ-follower.  And yet, we have a reliance on it. I also get that this is a “First-World” issue. All of us have pointed to how the body of Christ can function in very austere settings in other countries.  And yet, here we are…reliant on a built environment.

So what are you to do?

First, be thankful we have such facilities to assist us in spreading the gospel.  Don’t despise it.

Second, don’t take it for granted or take a posture that we are entitled to these physical blessings.  Money does not grow on trees, as we all know, and it requires money to own a facility.  Did you notice I did not say BUILD…I said OWN.  When you evaluate the cost to own a facility, 71-80% of the total cost of ownership is in the OPERATIONAL costs…and usually, only 20% (over a 40 year period) is the cost to build.

Thirdly, do not try to go it alone.  As a ministry leader, you need to focus on the ministry, mission, and vision of what God has called you to.  That means you need to rely on others to plan, build, and care for your building. There are several ways to accomplish this:

  1. Hire the needed people on your staff to steward what has been entrusted to you
  2. Adequately fund your General Maintenance budget to avoid deferred maintenance
  3. Outsource duties and tasks to specialists (i.e. HVAC companies for Preventive Maintenance)
  4. Set aside appropriate Capital Reserves for the inevitable future costs
  5. Obtain a firm grasp on your current facility needs related to space allocation and Facility Condition
  6. Implement systems and processes to increase operational efficiencies (and energy efficiencies) such as software applications, system integrations, policies and procedures, workflows, etc.

Need some help to get started?  Let us know how we can help.

Stop Putting Out Fires

Contribution by Deborah Ike, President and Founder of Velocity Ministry Management

Of course, I’m not talking about actual fires (go ahead and put those out).  I’m referring to those proverbial fires where you’re running from one crisis to the next.  That’s what I see happening all too often with churches and their events.  Every ministry department wants to host several events throughout the year (often “planned” a few weeks instead of a few months ahead of time) PLUS the church as a whole hosts events as well.  All of this activity results in exhausted staff, frustrated volunteers, less-than-optimal events, and a congregation overwhelmed by so many event announcements.

Here’s what I often see:

  • The 1-2 weeks before an event, it’s all-hands-on-deck with nearly every other task dropped so all staff members can focus on last minute details for an event
  • No one knows all of the events coming up for the next 12 months
  • Facilities team members are often caught by surprise with requests for room setup and support
  • No single individual has a full understanding of how event plans are coming along or what’s supposed to happen the day of the event
  • Volunteers are frustrated with a lack of clear direction, training, or communication from staff
  • There are a lot of event planning meetings happening but rarely are firm decisions made or actions taken after those meetings
  • There’s a last-minute rush to try and get enough event volunteers
  • The staff barely finishes one event and already has to scramble to work on the next one…that’s coming up in a couple of weeks

Let’s stop the madness, folks. 

There’s a much easier, less stressful, and a more strategic way to host events at your church.  It involves planning ahead, thinking through what’s best (not just what’s good), and being disciplined in your approach.  It’s a bit like eating nutritious food and exercising.  Neither is super exciting but both result in more energy and better health.

If this problem sounds a bit too familiar, join us for the Proactive Event Planning Webinar on October 25th.  I’ll outline a proven process for planning events – one that will help you plan more impactful and less stressful events for your church.  Click here to reserve your spot today.

I’m looking forward to equipping you with a practical, straightforward process that can yield incredible results for your church.

5 Abuses of Church Property Insurance

Since early in establishing Cool Solutions Group, I have had a number of beliefs and convictions around how we insure our church facilities and why insurers do not “appear” to be more interested in the condition of the facilities they insure. Still don’t get that.

When you couple that with the fact that I have been watching the intersection of Facility Stewardship to Financial Stewardship to Personal Integrity to “Doing What is Right” as it relates to church property/facility insurance claims, I have been both bothered and concerned.  I have seen things that really bother me from both sides of the insurance “table”, and not just a little.

Let me share with you 5 abuses I have witnessed and why I think they need to be addressed:

  1. Pray for a Hail Storm – I have seen this first hand more than once.  A church does not plan for the inevitable cost of roof maintenance and replacement and start praying for a hail storm.  That is just wrong! Why should any company (insurance or not) pay for your lack of planning for the inevitable cost of roof maintenance and replacement? To take this a step further, I do not understand why church insurance continues to increase the value of church facilities when they are incurring more and more deferred maintenance that actually decreases the value. This really perplexes me (I told you I have concerns on both sides of the table). Can you imagine the outcry of churches whose coverage is reduced based on deferred maintenance or lack of maintenance? On the flip side, can you imagine what elation there would be to have little to no premium increases for churches that could empirically prove they were maintaining their facilities?  I would LOVE to see that. That would be true Facility Stewardship!
  2. The insurance company has lots of money – Aren’t you glad they do?!?!  I know I am glad Allstate does when we have a claim at the house. If they did not, how would claims get paid?  But here is the real fallacy with that line of thinking.  Where did that money come from?  Right…premiums. And who pays the premiums?  Right…all the churches (or people) they insure.  So when the insurance company pays a claim, the likelihood of all their other church clients premiums increasing is high. This is as much a Kingdom issue as it is insurance…maybe more. Talk about Financial Stewardship.
  3. We Won The Lottery  – “We just had a major insurance event…NEW SHOES FOR EVERYONE!” Insurance is bought in order to have coverage to repair/replace content and facilities that were directly impacted by the insurance event. It is not a “get out of jail free” card or a license to spend or the golden egg to offset a deficit in your budget. Yet, far too often the mindset of church leaders and staff is not aligned with the real reason for the claim dollars.  Think of it this way…if the insurance event had not occurred, what then?
  4. Pushed to the limit – We have insurance limits in the policy…let’s max them out. If there is a limit for contents or extra expenses or the like, are we not entitled to use ALL of it. Answer = NO.  In fact, not just no, but…
  5. 10 and 10 –  This one is an abuse that the insurance companies have allowed for too long. The term “10 and 10” is a construction industry term for 10% profit and 10% overhead. That means you take the raw cost of material and labor, then add 10% for overhead and 10% for profit…and you allow the general contractor to include their “General Conditions” cost of the superintendent, project manager, etc, the contractor is likely to walk away with 25-30% of the claim. Let me drill this down.  Say you have a $2 Million claim and you allow the contractor to charge 10/10 and general conditions…that could be $500,000 and a nail is not even driven.  In contrast, take that same project value for new construction, the current going rates we see are 6-8% plus general conditions…which equates to only about 15-17%. That is a potential swing of over $200,000. Now, I am not suggesting that the church get that money (refer back to #3 above), but it should reduce the amount of the claim the insurance company pays out…which saves them money…but…as indicated above in #2…it ultimately saves all the insured churches money in the form of less premium increases. NOTE:  The “10 and 10” issue I have is not with the small sub-contractor, but rather with larger claims where a bonafide General Contractor has to be engaged.

So…I realize that the above may not make me popular with many churches and even some insurance companies.  I am OK with that…because Facility Stewardship…coupled with Financial Stewardship are not just a good idea, but spiritual tenets.