Why Use Facility Management Software for Your Church: Part 3

Welcome to Part 3 of our series on Why Use Facility Management Software for Our Church.  You can see the first 2 segments on our BLOG page.

In summary, we have established common language for this discussion and explored the first 2 most obvious reasons for using facility management software (Be intentional and Central Database/Repository).

Now, let’s expand that list and look at a number of other factors in making the right decision for your church/ministry:

  1. Hit by a truck: What would happen to all of your data, plans, procedures, systems, process, etc if the key facility person at the church was (heaven forbid) hit by a truck? Would you lose all of the data that is squirreled away in their head? Would you find yourself starting from scratch? What things might go undone or undetected until something major broke-down? Would you know where all of the files were stored and what vendors had contracts with the church or what promises had been made? I have met dozens of great facility managers. They know their facilities like the back of their hands and they are invaluable to their church. But…what if suddenly they were gone? Would you be prepared?
  2. Long Term Capital Improvement Planning: We have been pretty surprised by how many churches do not have an active “sinking fund” or some form of capital reserve process. When we ask them about their planning process for major capital expenses (i.e. replacing flooring, replacing HVAC equipment, resurfacing parking, etc), the oh too common answer is…”we wait until it breaks and then replace it.”  OUCH…that does not sound like planning! It is funny that we generally do a tremendous job when we plan for a building expansion or new construction project. We set aside money in a building fund…evaluate the costs…and plan accordingly. However, we find it more common than not that this level of proactive planning dies when a church moves into the building. Having a proactive means to project and plan for future capital expenditures is a key factor in using facility management software.

    “Trying to keep all of this in your head or on a legal pad will only increase the stock value for Advil.”

  3. Prioritize work: Does the “urgent” take precedence over the important? Does that last e-mail or call take you off task? Ever walk into the office and know you have a  million things to to…but don’t know where to start? Do you feel like you have a mountain of work…e-mail or projects or emergencies?  Well…you are not alone. Frankly, I feel exactly like that as I am typing this. I have a fence to repair, bills to pay, accounting to update, and so much more.  Well…the use of a software solution can be a tremendous asset to staying on point and keep work prioritized. If it was not for Outlook, I would forget where I am to be, everyone’s phone numbers and even when to take certain meds (I know…I am a mess). If it was not for my PipeDrive account, I would not be able to stay on task with the people I need to follow up with or to get a proposal. Facility management software can do the same thing for your facility team. It can set the priority of the work, set an ETA for the work to be complete and send e-mail alerts and reminders. Trying to keep all of this in your head or on a legal pad will only increase the stock value for Advil.
  4. Manage Vendors: Who is approved to work on your site? How do you track their names, addresses, e-mails, phone numbers, etc? How do you dispatch work to the vendors? Fax? Phone? Smoke signals? Most good facility management software solutions will, at the very least, provide a section to list all of the pertinent data about your vendors and subs. This is a necessity. The better systems will also provide a means for assigning work orders to vendors and dispatch the work orders via an automated system through e-mail, text messages or some similar method. We believe that these tools are vital to the success of your work flow and will save you a great deal of time and frustration in the future.

Well…that is it for this time…there are several more factors that need to be discussed…but they will have to wait until our next post.

By the way…if you have not already downloaded your free copy of our HVAC eBook…you can do so HERE.

Why Use Facility Management Software For Your Church: Part 2

Welcome to Part 2 of our series exploring why using Facility Management Software for our church facility may be a smart move.

Last time we developed some “common language” to establish a baseline for our future discussions.  The terms we defined were:

  1. Work Order Process (a better term may actually be Work Order Management)
  2.  Scheduled Maintenance
  3. Capital Improvement/Reserves
  4. Vendor Management
  5. Equipment Tracking/Inventory Control

So…why should your church consider using some form of Work Order Management software or Facility Management software? Isn’t that just for big churches with big facilities and big budgets and big staff and big…(you complete the rest)…

If you have followed any of our past blogs, then you know that I have stated that our church facilities are large, complex commercial structures. Even if your facility is less than 10,000 square feet, it is a commercial structure…and it is complex. It may be the “house of God” but it ain’t no house. How many of you live in a “house” that is over 10,000 SF?

Regardless of the size of your facility, take a minute to answer the following questions:

  1. Does your facility have more than one HVAC unit? If so, do you have more than 5 “tons” of cooling/heating capacity?
  2. Does your facility have an electrical service that is larger than 200 amps?
  3. Do you have paved parking spaces with a curb cut to a city, town, county, state or federal road?
  4. Do you have an automatic fire sprinkler system?
  5. Do you have a fire alarm system?
  6. Do you have exit signs and emergency lights?
  7. Do you have ceilings higher than 10 feet with light fixtures in those ceilings?
  8. Is any part of your roof over 30 feet tall?
  9. Do you have more than one 40 gallon water heater?
  10. Is any part of your building made of steel/metal?

If you answered yes to 2 or more of the above questions, then you likely have a complex, commercial structure and with that type of structure comes the need for scheduled maintenance, repairs, service, etc. In most cases, these tasks exceed the ability of the typical “residential” handyman. They need to be completed by skilled professionals in these trades…whether from inside your congregation or not.

I can hear you saying…“OK…we agree with you in principle…but so what?” Good question.

Let me start with 2 of the most obvious this week, and then address more next week.

  1. BE INTENTIONAL:  There is a quote that most of you have heard…but I believe it is so appropriate for this discussion...“People do not plan to fail, we fail to plan”. We do not plan to forget to change the HVAC filters or to clean the coils or to clean the carpet. However, without a plan, these things become lost in the hustle and bustle of the “urgent” items that consume our daily activities. When that happens, the low cost maintenance items become higher cost repair issues (i.e. deferred maintenance). Having a proactive system that will serve as your “reminder” for these items will not only save you time, but assist you in being intentional with the care and maintenance of your facility…remember, these facilities were entrusted to our care.
  2. CENTRAL DATA BASE/REPOSITORY: Do you have a spreadsheet here…a post-it note there…an e-mail requesting work be done…a legal pad full of ideas…your computer calendar with dozens of reminders? Unfortunately, this is more the norm than the exception.  We met with a new client the other day who said “When all 4 of us involved in the care of our facility are together, we then have all the needed data”.  So, what happens when only 2 of them are together…do they only have 50% of the needed data and information? We are hearing this over and over from small churches to those with hundreds of thousands of square feet. This “plague” is an equal opportunity offender. Having a single source to input and store your facilities data is critical. You need to have a single secure place to store data, process work orders, track historical data, evaluate work orders and manage vendors…and it needs to be accessible to all the key players and stakeholders at the church. Without this single repository, you will always be subject to missing critical data when you need it most.

There are a number of other critical issues to discuss…so join me next time…and please join in and provide some insights that may help all of our readers.

Why Use Facility Management Software for Your Church: Part 1

How do you track and process work requests at your facility:

Legal Pad?

Excel spreadsheet?

Post-it Notes?

Cross your fingers, then hope and pray?

I would like to explore a better option for tracking work orders, service history, equipment inventory and condition, capital improvements, defective equipment log, vendor log, on-site maintenance, staff assignments…and so much more. We will take the next several weeks to investigate the needs of most churches to track work orders as well as being proactive tracking capital improvements to assist in your annual budgeting process.

To get started let’s develop some common language…here are some words and phrases that will help us in this discussion:

  1. Work Order Process: This process generally starts with a request from within your church/ministry that someone is asking to be addressed (i.e. It is too hot in our classroom, the copier is not working, the toilet is clogged, etc…sound familiar?). The work order is the necessary processed so that your team can facilitate the inspection, review, acceptance and fulfillment of the work order.
  2. Scheduled Maintenance: Work that reoccurs on a regular basis (or should occur on a regular basis).  These can include Preventive Maintenance items (i.e. HVAC servicing, changing filters, systematic replacement of light bulbs, certification of fire extinguishers, regular maintenance on elevators and other systems with moving parts) as well as other items that need to be scheduled and tracked on a regular basis (i.e. housekeeping items, yard maintenance, mulch in the plant beds, window cleaning, carpet cleaning, etc, etc, etc).
  3. Capital Improvement/Reserves: These are items that are identified as having a predicted life cycle with a predetermined or expected end of its useful life/service. These would be items that would require capital funds to replace or significantly modify in order to extend or start a new Life Cycle (i.e. replacement of HVAC equipment, paving in the parking lot, replacing or re-coating roofing materials, replacement of floor coverings, etc).
  4. Vendor Management: Who does work on your facility? Is it by on-staff personnel…outside vendors…volunteers? Regardless of who does the work, you need to assign the work and then follow up on the completion of the work. You also need to track Certificates of Insurance for vendors that are not on staff at the church. There needs to be clear and definitive communication to all personnel that are performing services for the church including the assigning of work, tracking of the work, issuing the proper paper work (i.e. work orders, PO’s, work scopes, “not to exceed” amounts for the work, warranty fulfillment…and so much more). All of this would fall under the category of Vendor Management.
  5. Equipment Tracking/Inventory Control: Your facility has HVAC equipment, light fixtures, bulbs, plumbing fixtures, water heaters, kitchen equipment, IT equipment, office equipment, yard equipment, cleaning equipment…and the list goes on.  So…what is your process for tracking the manufacturer, make, model, components, warranty remaining, quantity of items, service history (when was the last time this was serviced, repaired or replaced) and other aspects associated with this equipment? Do you even know the make and model number of all of your equipment…if not…why not?

OK…now that we have started to develop a common language, we will explore how a process and system can be developed to help you with managing your facilities. To keep this all in perspective, let’s not forget that our ministry facilities are large, complex, commercial structures…with lots of very expensive moving parts that need to be maintained, serviced and repaired. These facilities have been ENTRUSTED to us…so let’s do our part to steward them.

More to come next time…

HVAC Solutions – FREE eBOOK

Can we all agree that HVAC operations, maintenance, scheduling, and replacement are one of the LARGEST expenditures, both in dollars and operation/manpower resources, that your church experiences?

Utility bills, HVAC maintenance, and HVAC replacement are significant costs for most churches. however, if we take the time to plan our energy usage carefully, we have the ability to reduce costs. If we reduce the amount of run-time, we can increase the life of our units if that is also coupled with proactive intentional maintenance. This frees up money to spend on other ministry endeavors.

Nearly every church in the county has some form of heating, cooling and ventilation system; as such, these issue are universal. They not exclusive to those in Miami or Anchorage.

“If we take the time to plan our energy usage carefully, we have the ability to reduce costs.”

In light of that, we have just released a new FREE eBook called HVAC Solutions: Taking control of your HVAC to Reduce Energy Costs, Extend Life Cycle, and Increase Operational Efficiency“.

This invaluable resource will help you better understand:

  1. The impact of your HVAC usage on your utility costs
  2. How maintaining and replacing HVAC units can get expensive
  3. Ways your facility staff could spend their time elsewhere
  4. That functioning HVAC units make people happy

We will also explore how to reduce energy costs and extend the life of your HVAC units by adopting more effective behaviors and the use of control systems.

Download your FREE copy today!

Utility bills, HVAC maintenance, and HVAC replacement are significant costs for most churches. HVAC usage can be attributed to 50-75% of your utility bills and HVAC maintenance and replace are your second or third largest capital expenditure not to mention the cost of staff to constantly change settings for events. If you are looking for a means by which to increase operational efficiency and control costs, then this resource is a MUST read.

Don’t Just Raise the Bar; Be the Bar

I love the new television commercials for the Ford F-150 that ends with: It Doesn’t Raise the Bar, It is the Bar.

The obvious connotation is that Ford is not raising the bar…but they ARE the bar that everyone else chases and tries to obtain.  I love that.

Now, let me be clear, I am not a Ford guy…in fact…I am not an any “brand” guy. I have owned Fords, Chevy, GMC (I am still driving my 14 year old Yukon with 198,00 miles), Toyota and others.

I do like Ford’s confidence and guts to claim to be the best. Is it true? I am not getting into that discussion. But what I do want to look at is being BEST-IN-CLASS…more than just bravado or words, but in actions and deeds. I have used the analogy that you can get a chicken sandwich (and a taco and a burger and…) from Jack-In-The-Box, but if I am looking for a “best-in-class” chicken sandwich, I go to Chick-fil-A.

Our team has made a very INTENTIONAL decision to be the Chick-fil-A of the church software market.  We are not trying to be all things to all people. It is not our competency. We are FACILITY PROFESSIONALS that have developed best-in-class Facility Management software solutions for those responsible to steward their ministry facilities. PERIOD…end of story. No if, and, or but!  We are here to serve the church as it relates to their facilities usage, management, maintenance, integration, controls, training, services, and life cycle planning.

eSPACE does not accommodate member management, child check-in, small groups, accounting, missions trip planning, worship service planning…we are all about FACILITIES.

As we shared last week, given our conviction, we have integrated with many of the “best-in-class” Church Management Software applications…you can see the whole list HERE.

If Facility Stewardship is important to your church, then you owe it to yourself and your congregation to give us a look and see how we can assist you to be EFFECTIVE, EFFICIENT and INTENTIONAL with the facilities God has entrusted to you to steward.

We ARE the Bar!

eSPACE integrates with the tools you use to manage your church. You can now integrate your Church Management Software with the industry leading suite of Facility Management applications including HVAC Integration, Event Management, Work Order Management, and Capital Reserve Planning

Efficiency On Steroids – Church Management (ChMS) + eSPACE

For years, the eSPACE Team has been asked “Does eSPACE integrate with our Church Management Software?”

Great question!

If you have been asking that question and want to utilize the eSPACE Event Management module or HVAC Integration, then we have good news.  For many of you, the answer is YES!

eSPACE has developed an integration of our COOLSPACE HVAC Integration (either via a Building Automation System* or WiFi Thermostats) for the following Church Management Software (ChMS) applications:

  1. Church Community Builder (CCB)
  2. ShelbyNEXT
  3. Rock RMS
  4. Ministry Platform
  5. Elexio
  6. Elexio Community
  7. FellowshipOne GO
  8. Simple Church
  9. FellowshipOne Premier/Event U (there are some specific requirements for this to function…call for details)
  10. Servant Keeper
  11. ACS (HVAC only)

*Some hardware may be required

What is even better…you don’t have to abandon your ChMS calendar as this integration can either work in the background or in the forefront…your choice.

eSPACE has developed an HVAC Integration called COOLSPACE that can integrate with many Building Automation Systems and some WiFi Thermostats.

Welcome to the future of software integration and the world of the “Internet of Things.”

With COOLSPACE/eSPACE integration, you can easily schedule all the events in your facility and know that the HVAC systems will respond to each event as they occur. Not only can you realize energy savings with improved HVAC run-times, your facility staff is able to devote more time to other needs.

For continued efficiency, integration with eSPACE allows your ChMS scheduler to still be the front end interface for your general users and staff while the Facility and Event Management Teams can utilize the robust features of eSPACE as their daily management tool. You do not have to train the majority on new systems, and your facility team can really drill down into the more detailed information and planning tools needed to intentionally manage and maintain facilities.

Do we have your attention?

You are going to want to contact us so we can share how this can help your church be more Efficient, Effective, and INTENTIONAL with the ministry tools God has entrusted to you.

Sound too good to be true?

Welcome to the future of software integration and the world of the “Internet of Things.”

Contact us for more details! 

JUST RELEASED: Event Registration, Ticketing and Payment Processing


Cool Solutions Group and eSPACE has just released a new “product” as part of our suite of Facility Management Software. This new offering continues to be driven by our passion to “assist organizations to be EFFECTIVE, EFFICIENT and INTENTIONAL with the facilities they have been entrusted to steward.” 

One of the key factors of Facility Stewardship is the utilization of a facility. 

Our facilities are of little merit if they are not used to further the vision and mission of our churches and organizations.”

Our facilities are of little merit if they are not used to further the vision and mission of our churches and organizations. Buildings are designed and built to fulfill a purpose…which must be to accommodate effective and intentional ministry. If that is not so, then why have a facility? That is the primary reason we developed eSPACE

A component of effective facility usage is scheduling and managing events…and allowing people to register for events.  To that end, we are so excited to announce the release of the eSPACE Event Registration tool as part of the Event Management component of eSPACE.  Some of the features include:

  1. Event Registration
  2. Website Integration with Full Customization of Event Forms/Templates
  3. Multiple Venue Process and Workflow
  4. “Wait List” Capability
  5. Multiple Tiers of Ticketing, including FREE and Paid
  6. Check-in using Tickets
  7. Payment Processing of Event Registration Fees
  8. Ability to Sell Products as Part of a Event Registration (i.e. Books, T-shirts, CD’s, etc.)

In addition, we have a bonus that is included…ONLINE GIVING.  We have researched and learned that many organizations prefer to offer their event registration payments with the same online giving component.  Now you can…all within eSPACE.

To learn more, check out this introductory video and contact us to see how our full suite of Facility Management services and products can help you be more efficient, effective and intentional!

Almost every component of your facilities will have to be replaced at some point. Do you have an action plan? INTENTIONAL organizations plan today for tomorrow’s costs. That’s why it’s critical you establish a capital reserve account now. Download our FREE guide to learn more. 


Nathan Parr Joins Cool Solutions Group

For the past several months, we have had a significant increase in inquiries from churches that need help with addressing issues related to their facilities. Some are in need of new space, but the majority have one of the following needs:

  1. Better utilization of their space (flow/circulation, right-sizing, contextualization of space based on today’s ministry means and methods, etc).
  2. Understanding the Life Cycle of their facility (and components) and their deferred maintenance.
  3. Desire to improve their Facility Management (Facility Stewardship) means, methods, systems and knowledge.

This is encouraging for us…not because it could generate more business for us…but because we believe that church leaders are coming to the realization that Facility Stewardship is a Biblical mandate and as such, we are seeing leaders take the care, management, utilization and INTENTIONALITY of the stewardship of the ministry facilities entrusted to them much more seriously.

To that end, we are expanding our SUSTAIN services to help lead, train and support church leaders in all of these areas.  In fact, we believe so strongly in this that we have added a new member to our team.  I would like to introduce you to Nathan Parr as our newest full time team member.  Here is what Nathan has to say about this transition:

I am excited. Excited to begin this new journey, excited to be a part of this new team, excited to partner with folks across the country in being intentional with their facilities…excited to be where God directs me.

For the previous 12 years, I served as the Operations Manager at First Baptist Church in Belton, Texas. First Baptist Belton is unique in that it is in a small town, but operates on a scale usually seen in much larger municipalities. In addition to normal church services, the church hosts a private school, operates a state licensed child-care facility, averages over 11,000 room uses a year, supports a Spanish and Chinese mission church, and maintains around 9 acres in downtown Belton. That is a sampling of how it serves the community; it is a seven day a week operation. In my time at FBC Belton, God grew me in ways I never imagined.

Prior to my tenure in Belton I held a few different positions. I served in the United States Marine Corps, I owned a construction company, I worked commercial construction in South Carolina, I worked in the construction shop for Kansas State University, worked commercial lawn care for three years, and even have some paid theatrical design work in my portfolio. It was in high school in Kansas that I met my wife, and we were married on campus at KSU in the old limestone chapel. While at FBC Belton, I completed my BS in Social Science, Master of Arts in Theological Studies, and an MBA.

Nathan is one of the brightest Church Facility Managers I have ever worked with…which is why he is a perfect fit for the Cool Solutions Group Team.  He could truly be seen as a “Pastor of Facilities” for nearly any church in America…and now he can come alongside churches across the country to share his passion for ministry, excellence in processes and expertise in all things Church Facility Management.

Here are some of the expanded services we will be making available:

Standards & Procedures

Great Facility Stewardship starts with “Best-In-Class” systems, standards and procedures. This also includes understanding “WHY” you do the things you do. Our services include:

  • Means and Methods Review
  • Facility Management Best Practice
  • Facility Staffing Reviews
  • Hiring Procedures and Qualifications
  • Budgeting and Reserve Planning
  • Preventive Maintenance Plan
  • Data Storage and Software Applications

Facility Training

Once you know WHY…make sure you know HOW. Our team of skilled Church Facility Management professions provide training in the following areas:

  • Security Planning – developing the best fit in your facility for:
    • Policies
    • Equipment
    • Personnel
  • Cleaning 101 – developing a base cleaning program that keeps your guests and staff safe in the most cost-effective manner
  • Cleaning 201 -Building upon your base to create a program that continually improves in effectiveness and efficiency
  • Team Building and integration of the Facility Staff in the mission of the church
  • Project Management
  • Procurement processes -finding the best solution for the long-term; developing vendor relationships
  • Role of the Facility Manager in Church activities – Integrating them early to ensure more time is spent on the mission, not logistics

Facility Assessments

Do you have a firm grip on the condition and life cycle expectations and expenditures related to your facility? Our team of facility professionals and engineers can provide detailed assessments of these aspects including:

  • “Fresh Eyes” Assessments
  • Deferred Maintenance Evaluation
  • Life Cycle Assessment
  • Energy/Operational Efficiency Including Facility Staffing Assessment
  • Spatial Planning

If you have a church facility…then you will benefit by what we offer.  Give us a call or email Nathan at nathan@coolsolutionsgroup.com

Church Facility Projects – Before You Move In

The facility is almost ready and it’s easy to see what the final product will look like.  As you make plans to move in and use the new building, there are several items left to manage.

1. Request the “as-built” drawings from the builder.  These are different from the initial plans the architect provided as they show exactly where the construction crew placed ducts, plumbing, electrical wiring, and more (in other words, all the supporting elements hidden behind the drywall). You’ll want these drawings in the future when you need to track down where a water leak is coming from, what electrical wires to reroute for a remodel, etc.

2. Think through what service providers you’ll use for ongoing maintenance and repair work. Who will maintain the HVAC systems? Who will handle janitorial work? Who is your preferred plumber? Which vendor will you purchase your paper products from? Create this list and keep the contact information of each vendor in a central location.

3. Interview vendors and get new or updated preventative maintenance contracts (and other contracts for cleaning services, paper products, etc.).  Preventative maintenance helps you avoid a catastrophic breakdown of any key system.  What would happen if your air conditioning stopped working during a Texas summer and you can’t get it replaced for a week?  That’s not an ideal scenario for Sunday services. Preventative maintenance contracts could include maintenance for roofing, elevators, HVAC units, commercial kitchens, fire extinguishers, and more.

4. Once you’ve selected the vendors you want to use and have contracts with them, enter that information into the system you plan to use to manage ongoing maintenance (such as eSPACE’s Work Order Management application).  The General Contractor should provide you with a list of all equipment (an owner’s manual of sorts).  You’ll need to enter that list into your maintenance system as well.

5. Other factors to consider before move-in:

  • How are we going to key the building?
  • Who will have access to those keys?
  • What security plan do we have in-place?
  • What’s our facility use policy for the new facility?
  • Do we have certain rules?
  • Will we charge for certain types of facility usage? If so, what’s the rate and criteria for usage?  You’ll need to document this information and communicate it to the church staff.
  • Inventory – Consider taking and maintaining an inventory of certain supplies.  This list may include light bulbs, paper products, HVAC filters, cleaning supplies, and others.
  • Outsource vs. handle in-house – Will we outsource janitorial or other facilities maintenance work?

6. Re-review your operational budget for the new facility and start to make “payments” for these costs (to yourself) to start to get accustomed this new spending reality.

7. From a funding perspective:

  • Keep the vision of the project alive and celebrate it.  Keep it at the forefront in the hearts and minds of your congregation.  This helps them stay enthusiastic about the project and provides a gentle reminder to keep their financial pledge.
  • Take any milestone moment that’s connected to the vision and celebrate that moment with the church.  Share why the project is mission critical to achieving that vision.

Intentional organizations plan today for tomorrow’s costs. That’s why it’s critical you establish a capital reserve account now. Download our FREE eBook to learn more.

Why Digital Signage?

eSPACE has recently started an exciting partnership with REACH Media Network to offer an easy-to-use digital signage solution to integrate directly with the eSPACE Event Scheduler.

Why Digital Signage?  Here are some of the benefits that your church and/or school can realize by utilizing and integrating digital signage on your campus:

  1. Engage Your Audience with Festive Announcements On-the-Fly

The traditional method of designing, printing, and sticking up new posters in time for your events drains the resources of your creative team who are busy enough. Instead, using digital signage will allow you to deliver intentional communications with significantly less effort – and of course, you can continue to update the content, appearance and messaging effortlessly.

  1. Promote Services with Live-streaming 

Your services and events should be an inclusive time, but for many volunteers in the lobby, or the mothers sitting outside the service with their babies, the story can be quite different. REACH has a solution: live-streaming your services in other areas of your church.

Live-streaming your service across your campus will ensure as many people get to hear and be impacted by the teaching as possible, all at the same time. This functionality is also incredibly useful if you hit capacity and need to use an overflow room. By having a streaming solution setup through your digital signage, you can be confident that every person who walks through your doors will have an opportunity to hear your message.

  1. Provide Wayfinding and Welcome First-time Guests

Many first time guests to your church can be intimidated with navigating your facilities and as such, their anxiety goes UP!  Digital signage is a great option to ensure that every guest (and regular attender) feels at home straight away, even if they manage to dodge your enthusiastic welcome team. Wayfinding is a critical component that helps elevate the experience for all guests to your facility.

  1. Encourage Online and Social Media Interactivity

As one of your key methods of communicating your message, your social media campaigns need to be front and center for all to see. A great way of boosting visibility and encouraging interactivity is to showcase your social media posts around your church campus using REACH’s digital signage. This will expand your reach, create excitement, and encourage the congregation to engage with the church through social media.

  1. Keep your Congregation Safe

A disaster is the last thing you want to think about – but in the event of an emergency, such as a fire, you will want to provide your congregation with the best guidance possible.

REACH’s digital signage solution can help you in the event of a problem using their alert system. Digital signage will direct your congregation and guests to the nearest exit and prevent anyone from making the dash to the front door which can create bottlenecks and accidents. Having clear signage will also reassure everyone that the situation is under control, helping them to remain calm.

How does this integrate with eSPACE?

It’s simple! Our Team, alongside the REACH team, will work with you through a seamless process to utilize the API provided by eSPACE to auto-populate your scheduling information into the digital signage system. REACH will also work with you on any special filtering needed, saving you time!

For more information, contact our Customer Engagement Team and also check out REACH to see how they can be a partner with you.