By: Neil Miller of KiSSFLOW
On the Monday Morning Church podcast, I speak to Executive Pastors and Church Administrators about the monumental changes in technology over the last 15 years.
It is amazing to hear how churches are using tools that few could have dreamed of earlier. Technology, like church management software, has allowed churches to scale their impact like never before.
But the same church leaders are also worried that technology is eating too much time from their staff.
Think about your own setting. How many hours a day do ministers at your church spend in front of a screen? How much of that time do they spend manually updating information, editing volunteer profiles, and transferring data from spreadsheets? How long does it take them to respond to all the emails piling up in their inbox?
When it comes to facilities, how much time is spent updating logs, checking HVAC schedules, and sorting through work orders?
Technology has given us amazing benefits, but it also demands a lot of our attention.
What if there was a way to retain all the benefits of technology, while at the same time freeing up ministers to actually have more time to spend with people?
“There’s a sweeping trend that has taken the business world by storm, and churches are smart to open their sails to it.”
While it may sound like an imposing word that your church isn’t ready for, it’s likely exactly what you need.
With automation, a church can take a deep look at the workflows of their regular processes – both those that involve the whole congregation (e.g. communication approval, facility requests, and volunteer registration) and those focused on how the facilities run (e.g. work orders, purchase requests, and event scheduling).
By automating a workflow, you not only set up a standard way to handle the process every time, you can also eliminate manual tasks such as sending notifications, updating calendars, and transferring data.
In addition to giving pastors and ministers more time back in their schedules, automation can also:
- Standardize your core processes to ensure consistency across campuses
- Reduce the number of errors that happen because of manual transfers
- Give an audit trail of every request
- Track the current status of any item instantly
Take a standard Facility Usage Request. A manual workflow can have lots of holes in it. There could be missing critical information, the request could miss an important approval, and it could take hours to figure out the last person who acted on the request.
When you use automation tools like eSPACE and KiSSFLOW, you can set up a standard process to run with consistency and efficiency. You can even set up conditional workflow paths, requiring additional approvals for larger spaces or additional steps if the requester needs to pay for the usage.
Automation is a way to keep the massive scaling benefits of technology without having to dedicate so much time to it.
Companies around the world have already embraced automation and use it to improve their processes. Churches can do the same to reduce the administrative burden on pastors and free them up to connect with people more.
For a full overview of automation and some tips on your first steps, download the free Beginner’s Guide to Church Automation. You’ll learn how other churches are using automation and why it’s more accessible than ever before.
Neil Miller is the host of the Monday Morning Church Podcast, presented by KiSSFLOW, the church automation solution. To learn more about KiSSFLOW and see how churches are using automation, visit http://church.kissflow.com.